Millersville University Library

2003-2004 Library Annual Report

  1. Executive Summary

    In addition to the goals accomplished under Section II, the major initiatives undertaken or completed during fiscal year 2003/04 included the following:

  2. 2003-2004 Progress Toward Academic Affairs Goals

    Goal #1: Transform the curriculum and educational programs to respond to the changing needs of a dynamic society.

    Goal #2: Intensify and convert our ongoing commitment to social equity, diversity and globalization into deliberate progressive action

    Goal #3: Assure a student-centered environment emphasizing holistic learning experiences.

    Goal #4: Advance civic engagement through expanded partnerships and community outreach to contribute to the well being of the state, nation and the world.

  3. Unit Reports

    1. Access Services

      Circulation of laptops
      Supported by student technology fees and the installation of a wireless network throughout the building, the library began circulating laptop computers to Millersville students in spring 2004. Policies and procedures were established for circulation, fines, fees, and maintaining statistics.

      Keystone Library Network (KLN) UBorrow
      During Fall 2003 we began implementation of the Keystone Library Network (KLN) UBorrow system that allows end users to request books directly from other KLN libraries. In November Millersville University hosted a two-day KLN training workshop for all circulation and systems staff members of all KLN-member libraries.

      Reserve Services
      Electronic and physical reserves continue to be processed at the request of Millersville faculty. The passwords for reserve materials are now section-specific rather than course-specific, a change that benefits the end user. Access services staff continue to monitor copyright clearance for items placed on reserve.

      Duplication Services
      Access services fills duplication requests submitted by Millersville students, faculty and staff by retrieving the items to be duplicated, scanning them, and then making them available electronically to the requestors. A new microfilm scanner was purchased to facilitate the process.

      Physical Renovations
      To facilitate the work of the Access Services unit, several physical renovations were completed. A new office was created on the ground floor for Sally Levit allowing her to remain close to the duplication services operations.

      The circulation of laptops required the installation of a large laptop-charging cart under the circulation desk.

      Shifting of Collections
      The library's collections are being shifted to accommodate books being reclassified from Dewey classification to Library of Congress classification as well as new acquisitions. We continue to replace wooden shelf units with metal shelf ranges.

      Staffing
      Student stack hours were decreased by about 15 hours per week (750 this year) to accommodate a second student technician in library systems. Student assistant staffing of the periodicals desk was also reduced; the desk is staffed only between 5:00 p.m. and 12:00 midnight.

    2. Archives and Special Collections

      Public Service
      Since May of 2003, more than 1750 visitors used the area. During the 2003-2004 academic year, there were 1422 visits by students, faculty, staff, and community members. Circulation counts show that over 1260 items were used in the reading room during the year. Fall semester, 2003, was particularly busy with 992 visitors (up from 326 last fall). Public service is provided when students, faculty, administrators and community members come in to use the collections, or contact us by phone or e-mail. Staff members and student assistants provide assistance with the collection, and students with class projects often set up appointments for additional research help.

      We continue to track incoming requests for sheet music and other scanning or photocopy requests. During the current academic year we have received 71 requests for reproduction of Special Collections materials (a total of 293 images). This reflects both requests received from off-campus for copies or scans of materials from manuscript collections and requests received from students doing research for various class projects, such as Dr. Jill Craven's English 110 class, and students involved with the 150th Anniversary Women's Oral History Project. Additional images were scanned for Dr. Dennis Downey's book on the history of Millersville University. Over 60 images were scanned and mounted in preparation for an exhibit for Alumni weekend (April 15-17).

      The elevator was out of order for 43 days between October, 2003 and March, 2004.

      Instruction
      Instruction sessions in Special Collections have resulted in increased use of the collections and the opportunity to work individually with students when they return to do their research. During this academic year, 30 instruction sessions were held with 15 separate classes, resulting in a total of 332 students who were introduced to materials in Archives and Special Collections (compared to 8 classes and a total of 155 students last year).

      In addition to 6 sections of English 110, students from classes in Communication & Theatre, History, Women's Studies, Education, and Anthropology received instruction in research using primary source materials. Four classes involved with the 150th Anniversary Oral History Project used the Archives for background research in preparation for interviews and for follow-up information in conjunction with interview transcriptions.

      Collection Development
      A variety of new materials were added to Archives and Special Collections during the past year. 642 items were cataloged between April 1, 2003 and March 31, 2004, including 247 Special Collections,169 items for the Millersville Authors Collection, 115 rare books, 49 books for the Wickersham collection, and 18 manuscript collection.

      Recent purchases for the manuscript collection include the Israel Cooper Ledgers documenting Cooper's business activities as a builder and carpenter in Columbia, PA, 1823-1829, and the George W. Netzley Diaries (1881-1919) which document Netzley's accounts as a farmer in Sterling Illinois and then in Schoeneck (Lancaster County), PA. Examples of new additions to rare books include Hood's Practical Cook's Book from 1897, and Philadelphia Cook Book: A manual of Home Economies (1886), by Mrs. Sarah Tyson Rorer, the well-known Principal of the Philadelphia Cooking School. Other titles include the Reverend John Bennett's Letters to a Young Lady on a Variety of Useful and Interesting Subjects: Calculated to Improve the Heart, to Form the Manners and Enlighten the Understanding (1825), Frances Maule Bjorkman's Woman Suffrage: History, Arguments and Results (1913), and the prolific writer Timothy Shay Arthur's temperance title Danger: or Wounded in the House of a Friend (1875). New medical textbooks were added to the Wickersham collection: Dr. Charles D. Meigs' book, Woman: Her Diseases and Remedies. A Series of Letters to His Class (1854), Dr. T. Gaillard Thomas' A Practical Treatise on the Diseases of Women (1869), and Dr. Samuel Morgan's Text Book for Domestic Practice: Being Plain and Concise Directions for the Administration of Homoeopathic Medicines, in Simple Ailments (1860).

      Changes in Physical Space
      An extension of the Archives now allows access to all archival materials on the 4th floor from the Archives & Special Collections workroom. The additional workspace provides room for two additional tables for processing of materials and greater security for the Archives. Student assistants made possible the move of four large map cases which opens up the area considerably. Additional planning is underway to provide more secure shelving for Millersville memorabilia.

      Processing of Materials
      Additions to the Archives include materials from Professional Training and Education, Distance Learning, the Provost's Office, Admissions Office, and Sports Information. Janet Dotterer continues to make significant progress reorganizing the photograph collection, making it more easily accessible to researchers. As part of this project, she analyzed the 52 separately cataloged collections and re-integrated a number of them into the larger collection.

      In a separate project, Janet Dotterer has processed the Ogline collection (now numbering over 20 boxes), which documents the experiences of four sisters who were students at Millersville. Fern and Katharyn were at Millersville from 1921-1924, and Alice and Helen studied here during the years 1933-1942. This collection contains scrapbooks, diaries, events programs, correspondence, a mandolin, books, music, and the small black doctor's bag that Fern and Katharyn used as a suitcase when they came to Millersville.

      Preservation
      As a result of installing plastic sheeting to protect collections from possible water damage while the roof was being repaired, 150 books shelved in Rare Books, Wickersham, and the Millersville Author's Collection experienced problems with mold. The mold was discovered in October. Books were removed from the shelves, cleaned, and returned to the shelves in February. Climate conditions continue to be monitored in the area. The purchase of two dehumidifiers will assist with lowering humidity during summer months, and will help to prevent future mold outbreaks.

      Digital Initiatives
      The Special Collections website has been redesigned, with a new look and text for the front end, thanks to the efforts of two student assistants (Mark Gormley and Ryan Meier): http://sc.millersville.edu/ Developing finding aids for manuscript collections in Access continues in preparation for a new approach to searching the website. Researchers will benefit from a constantly updated web environment, which will allow for searching across databases. Essential metadata elements have been identified and Access database fields have been analyzed and streamlined. Student assistants are checking field descriptions and data to ensure accuracy. For example, student assistant Emily Tucci is continuing the review of the Wallach collection, which contains over 3500 individual items.

      Mark and Ryan developed a new information request form for the Special Collections website ( http://sc.millersville.edu/request.cfm ) at the beginning of spring semester, 2004. This form streamlines tracking of information requests and generates monthly activity reports. They also created the first web exhibit for Archives & Special Collections for the Faculty Publications Exhibit, A ComMUnity of Ideas: An Exhibit of Faculty Scholarly and Creative Works http://sc.millersville.edu/faculty/index.cfm

      Staff member Jen Ruth and student assistant Kate Fridirici have digitized over 1450 photographs and postcard images of Millersville, the beginning of a digital archive. As a way to provide better access to historic photos of campus, a campus GIS is in the planning stages. Conversations with Dr. Charles Geiger (Geography), Scott Anderson, and staff from ATS continue, as we determine how to involve students in Geography and the Library in building the GIS. One of the goals is to provide a visual display of change in campus over time with access to historic photos and building information.

      The historic newspaper digitization project, a collaborative project with Lancaster County Library, Lancaster County Historical Society, Franklin & Marshall College, Elizabethtown College, Linden Hall School for Girls, ELANCO Library, and Millersville University is seeking funding from LSTA and other funding sources to preserve and digitize local historic newspapers. A corollary effort is to locate funding for microfilming newspapers, the first step toward digitization. The group is currently preparing a list of titles to be considered for the second phase of the Pennsylvania Newspaper Project, a newspaper microfilming project coordinated by Penn State and funded by NEH.

      Oral History Project
      The oral history grant proposal to the Pennsylvania Historical and Museum Commission was successful, and Millersville received $4400 to carry out oral history interviews with Millersville alumni. The 150th Anniversary Women's Oral History Project focuses on women students, staff, faculty, and administrators who were at Millersville from 1928-1959.

      Students in Dr. Carla Rineer's Introduction to Women's Studies (WSTU 220), Dr. Tracey Weis' Women in U.S. History (HIST 250), and Dr. Darla Williams' Organizational Communication (COMM 224) carried out 55 oral history interviews during fall semester, 2003. Linda Shopes, Oral Historian at PHMC, gave instruction about oral history techniques to the students. Students from Dr. Barbara Stengel's Women and Education (EDFN 312) are working with the interviews this semester, transcribing, carrying out additional background research, and conducting follow-up interviews where appropriate. The classes all received instruction in how to use Archives for background research. An exhibit is planned for spring semester, 2005, and results of the oral history interviews will feature in the opening ceremonies of the 150th Anniversary year celebration. A web exhibit will be developed to share the results of the oral history project with a larger audience.

    3. Cataloging

      Cataloging Staffing
      The Catalog unit is delighted to have Anne McGillivray and Cheryl Lutz as adjunct librarians again this year. They each worked five eighth time with assignments in cataloging and reference. In cataloging, they have been working on a number of projects including reclassification of American and English literature, original cataloging of Special Collections and other materials, complex copy cataloging, verifying and updating the filing indicators. Janet Dotterer's half time position has been temporarily transferred to Special Collections for the period of December 15, 2003 through June 30, 2005 due to the increased demands on that unit resulting from the University's 150th anniversary.

      Electronic Periodicals Collections
      The record profile for formatting bibliographic records supplied by Serials Solutions was completed and the Voyager bulk import profile was written and implemented. Records for more than 10,000 electronic periodicals are now available through the library catalog.

      Authority Control
      Changed name, series and subject heading were updated in the library catalog during October, 2003. Headings for current cataloging were authorized in October, 2003 and February, 2004.

      Ebooks
      Bibliographic records for electronic book collections purchased from NetLibrary and the American Council of Learned Societies were received and evaluated. The records were reviewed and edited using MarcEdit, a freeware record editing program, then individual bulk import rules were created for each collection and the records were loaded into the Voyager database.

      Gifts
      Several large gift collections of books and curriculum items in the areas of math and science purchased through the CETP-PA Grant were received this year and are included in the general workflow.

      Weeding
      In order to maintain current and accurate records of the library's collection on both Voyager and OCLC, weeded materials are processed and withdrawn as rapidly as possible. Books from 300s and reference law sets have been withdrawn after weeding projects in those areas.

      Cataloging reports
      A daily report is run identifying any materials in cataloging or labeling that have had a "hold" placed on them by a patron. Those items are processed and sent to the circulation desk ready for circulation to the requestor within two working days. Cataloging, labeling and various other reports allow us to monitor cataloging unit activities easily.

      Correcting bibliographic records
      Corrections of several hundred bibliographic records with incorrect filing indicators for titles with initial articles in English and other languages were completed. This allows the titles to file alphabetically.

      Reclassification Projects
      Oversized books in the Dewey collections continue to be reclassified into the LC Oversize collection. Any oversize books that are returned to Circulation continue to be sent to Cataloging for reclassification. All books that are selected by faculty for their Reserve Lists are reclassified into LC before being added to the Reserve Collection.
      Reclassification of the American literature books (810-819 in Dewey Decimal collection) continues but at a slower pace than anticipated. Because of a desired shifting of books in the stacks, reclassification of some large sets and individual items in the 300s has taken precedence.

      Database Clean-up
      Recall reports are being run monthly to identify bibliographic records without holdings or item records and each is examined individually and corrected.

    4. Collection Development (Serial and Monographic Acquisitions)

      Materials Budget
      The library materials budget was again successfully encumbered by the mid-June deadline set by the Purchasing Office. License agreements with database vendors were completed and detailed tracking of all electronic resources subscriptions was accomplished. Three major serials invoices were processed to ensure uninterrupted receipt of subscriptions in electronic, paper and microfilm formats.

      The base budget remained at $545,646. A one-time supplement of $31,635 and a transfer of funds in the amount of $17,200 were added to the base budget. The total of these amounts or $48,835 will be carried over into the 2004-05 fiscal year to cover inflationary costs for subscription materials. Other transfers into the materials budget were $400 from the English Department for books and a journal subscription and $231 from the Center for Academic Excellence for books. A University spring rebudget added an additional $60,000 for library materials. The total materials budget was $655,112. The base materials budget was essentially used to fund the purchase of subscription materials. The spring rebudget and endowment income was used to fund book/video purchases from single, combined allocations to each academic department/program and liaison librarian. These allocations were about 60% less than the previous fiscal year because of the one-time allocation reduction. There were small allocations within the funds earmarked for books to purchase juvenile literature materials ($1,000) and to support the library diversity materials goal ($1,000). Restricted and unrestricted endowment income for book purchases was again about $20,000. (This figure does not include the Friends of Ganser Library accounts.) Orders from endowment funds were again tracked in a separate ledger.

      Vendors
      The contract resulting from a state RFP to select a SSHE journal subscription vendor was awarded to Swets, a company based in The Netherlands. Much of the year's work with print journal subscriptions was spent transferring subscription records from the former vendor, EBSCO. The contract was awarded late in the 2003 calendar year which meant that 2004 subscription renewals had to be processed in a very short turnaround time. The process was further complicated by the fact that as a result of a serials review project in spring 2003, 222 paper journal cancellations had to be done at the same time as the vendor transfer. In addition, multiple year subscriptions were changed to single year subscriptions. Some were cancelled and begun anew with Swets; those that could not be cancelled without penalty or lost issues will be allowed to run their course over the next few years.

      Proquest (formerly Bell & Howell/UMI), and Princeton Microfilm Company continued as the major microfilm vendors. As a result of the spring 2003 serial review, 315 cancellations were processed.

      Baker & Taylor Books continued as the major vendor for book ordering. The discount remained at 18% and is based on SSHE library sales volume. Baker & Taylor continued to do paperback prebinding.

      Online vendors such as Amazon.com and BarnesandNoble.com provided excellent service for both media and print titles. Use of a Millersville University procurement card made online ordering an easy, efficient process.

      New Database Subscriptions
      JSTOR Arts and Sciences IV
      Social Sciences Collection (CSA, Cambridge Scientific Abstracts)

      Student Technology Fee
      A list of database subscriptions was developed and sent to the Provost with a recommendation for purchase using a portion of MU's student technology fee. Many SSHE libraries have been allocated funds either as a percentage of the total technology fee received at the institution or on a title-by-title basis. Access to additional databases would benefit students by increasing amount of content directly available and having this content accessible both in and away from the library building.

      Unit Staff Crosstraining
      Unit staff on all levels continue to cross-train in monographic and subscription materials processes. This year the focus was on starting to track book standing orders through the serials module using the check-in function.

      Bindery
      Although reduced in number because of the conversion to electronic format for many journal titles, identified paper journal titles were consistently pulled and sent to the bindery. Wert Bindery, who received the state bindery contract July 2002 continued to provide excellent service.

      Ongoing Projects

      • Standing Orders - Active book standing order subscriptions were identified as new volumes were received. A purchase order and publication pattern was created for each series to use as the subscription component for the check-in of each item in the Voyager system. Over 100 subscriptions are being tracked this way. Eventually, workflow will be adjusted so that library catalog holdings information will be updated right after receipt of each item.

      • SerialsSolutions Electronic Journal Tracking Service - This service continues to track the library's 10,000 plus electronic journal titles. Journals are identified in an online "Client Center" after which the vendor sends MARC record files which are loaded into the library catalog.

      • UNESCO Library Project - In support of the project directed by Dr. James Cosentino, many paper issues duplicated by microfilm are withdrawn from the collection and are sent to libraries in various African countries.

      • OCLC Union List Local Data Record Updates - A focus continued to be made on the updating of holdings records in the national union list.

    5. Curriculum Materials Center

      Collection Development
      Funds for collection development in Curriculum Materials and Juvenile Books were severely curtailed this year. All available funds for Curriculum Materials were spent on textbook sets. All available funds for juvenile materials were spent on award-winning titles and starred review titles from Booklist and Horn Book.

      MU Math & Science Teachers' Center
      The statewide grant for the Collaborative for Excellence in Teacher Preparation (CETP-PA) continues to fund new materials, furniture, and staffing for the MU Math & Science Teachers' Center. Several math and elementary education courses were conducted in the Center this year, with the goal of improving student exposure to the project and materials in mind. The Center also housed a professional development workshop for CETP-participating public educators. This year we have begun development of a new feature to the MU Math & Science Teachers' Center website. Former and current Teacher Scholars, with the assistance of faculty in Earth Sciences and the Education Librarian are developing a site for MU pre-service Earth Sciences students to use in designing internet-based lesson plans. The site should be active by summer, 2004.

      Curriculum Textbook weeding
      Weeding of the Curriculum Textbooks--Dewey collection was begun during spring semester, 2004. The weeding project should be completed by the end of summer, 2004. The goal is to weed outdated textbooks.

    6. Government Documents

      Collection Development and Management
      The GPO (Government Printing Office) and Federal Depository Library Program (FDLP) transition to electronic format continues with 65% of the titles distributed in fiscal year 2003 online. The government documents unit electronic collection development activities and policies are based on The Federal Depository Library Program Electronic Collection and strategically developed to collect and maintain a tangible and electronic collection of materials in multiple formats. The varied multiple format holdings in the collection are paper, microfiche, CD-ROM, DVD-ROM and videocassettes. The FDLP Electronic Collection program provides organization and management to permanent access for core legislative and regulatory information, agency information, archived copies of government publications no longer available in print, and new electronic titles disseminated in online format. The Essential Titles for Public Use in Paper Format list are those titles published in paper by the issuing agency that contain critical information about activities of the United States Government or are important reference publications for libraries and the public. The documents department selects, houses and maintains documents listed on the Essential Titles list in paper, microfiche and electronic format. A recently-announced draft plan to establish a Collection of Last Resource (CLR) by the Government Printing Office and the FDLP intends to provide comprehensive permanent public access to U. S. Government publications in all formats. The plan intends to develop specifications for a system of regional repositories for tangible federal government documents. The system of repositories will include federal depository libraries to make federal documents available to the general public in tangible format. The guiding principle for GPO and FDLP collection development goals is the public right to access information prepared and published at Government expense.

      The Government Documents Collection demonstrates the extraordinary transition to electronic format of the FDLP. GPO will now replace microfiche copies with electronic distribution as microfiche contracts are renewed and digitize agency documents not issued in paper to distribute in electronic format. GPO Access the core of GPO's electronic program will be preserved through an agreement with the National Archives and Records Administration (NARA).

      A meeting of experts on digitization and digital preservation met at the GPO in Washington, DC in March 2004. The meeting was the first activity in an initiative with the Federal depository library community to digitize the entire legacy collection of U.S. government documents currently held in depositories. Similarly experts also convened in March to discuss the future of the GPO Sales Program. The basic objective of this meeting was to get advice and feedback on how to build a sustainable economic model for the GPO Sales Program that will generate additional revenue for GPO annually and complement free public access to government information through the Federal Depository Library Program (FDLP). GPO Access is a service of the U.S. Government Printing Office that provides free electronic access to a wealth of important information products produced by the Federal Government. The information provided on this site is the official, published version and the information retrieved from GPO Access can be used without restriction, unless specifically noted. This free service is funded by the Essential Titles... list, provide access to the electronic services of the GPO and FDLP, and to participate in digital preservation activities. The Government Documents Resources section of the Library Web Site provides access to GPO Access, major publications of the U. S. Government, and selected agency web sites. The Library Catalog contains bibliographic records to the entire government documents collection - tangible and electronic. Federal Depository libraries still carry out the functions and responsibilities of a traditional, tangible library and at the same time are critically involved with the transition to be both a traditional and electronic depository library.

      Technical Services
      Technical Service responsibilities of the department include full bibliographic and updated records for all materials in the collection - tangible and intangible. The Marcive cataloging service provides records of new documents received and is used as a major resource to import other records to match documents maintained in the collection. Manipulation and implementation of the records becomes the responsibility of the department. All corrections of class and item numbers in addition to holdings information are completed within the department. Serial check-in and support records are created and updated as documents are processed for shelving.

      The receipt and physical processing of depository shipments added to the collection remain a top priority. These processes are completed in a timely fashion, as required by the Federal Depository Library Program (FDLP) guidelines. Depository library identification stamps and classification labels are required for each piece received. These processes are completed for both Federal and State (Pennsylvania) Depository Programs.

      The withdrawal of documents is a routine activity in the unit and is given high priority. Under leadership from the Documents Librarian, the Documents Assistant and student assistants regularly complete review and study of documents that meet guidelines for removal from the collection. These documents are primarily dated, uncataloged titles that are either replaced by newer editions or have no relevance to meet the university curriculum and community interests.

    7. Library Instruction

      From summer 2003 through the end of the spring 2004 semester, library faculty taught a total of 245 classes, reaching nearly 5400 undergraduate and graduate students. Library instruction was offered in the following subject areas: African American Studies; Anthropology; Biology; Business Administration; Chemistry; Communication; Earth Sciences; Educational Foundations; Educational Leadership; Elementary Education; English; French; Geography; History; Industry and Technology; Mathematics; Music; Nursing; Psychology; Reading Education; Social Work; Sociology; Spanish; Wellness and Sport Science; and Women's Studies.

  4. Committee Report and Special Projects

    1. Information Services Committee

      Library Website Redesign
      Members of the Information Services Committee, together with other faculty members forming a special task force for the redesign of the Library web site, continued work on the project during the past year. Work already completed includes the design of the first page, showing format and contents of the main categories. The new design should facilitate easier navigation of the site. Faculty members who attended the Spring Library Liaison Meeting were given the opportunity to view and provide feedback on the initial work completed. In the later stages of the development of the new web page, focus groups from among faculty and students will be formed to test the site, and provide the Task Force with comments on its impact and usefulness.

      Updating Publications
      The Information Services Committee also performed the task of updating the library information for the University catalog and the Online Student Handbook. There were no significant changes made.

    2. Library Liaison Program Committee

      The Liaison Program Committee organized two meetings between the academic department liaisons to the library and the library faculty.

      • On November 11, 2003, the liaisons and library faculty met in Gordinier Hall to discuss possible future directions for library liaison meetings.
      • On April 5, 2004, the group met in the library meeting room and classroom to view and discuss the library's new web page design and to hear presentations on LibQual+, UBorrow, and electronic book packages.

    3. Faculty Publication Exhibit Task Force

      To celebrate the inauguration of President Francine G. McNairy, the Library collaborated with the Center for Academic Excellence and the Office of the Provost in creating an exhibit of faculty publications. A task force of library faculty and support staff planned all aspects of the project called A ComMUnity of Ideas: An Exhibit of Faculty Scholarly and Creative Works. The task force solicited contributions for the exhibit, mounted the exhibit in cases throughout the first floor of Ganser Library, supervised the development of a web exhibit, and held a reception at the exhibit opening on March 31, 2004. More than 60 faculty contributed materials for the exhibit.

  5. Major Accomplishments/Contributions of Faculty/Staff

    Faculty

    Scott R. Anderson

    Geraldine M. Benson

    Jessica George

    Cheryl Lutz

    Anne McGillivray

    Marilyn Parrish

    Elaine Pease

    Irene Risser

    Leo Shelley

    Paul Studdard

    Marjorie Warmkessel

    Teresa Weisser

    Marjorie White

    Support Staff

    Loree Conrad

    Janet Dotterer

    Thelma Eckerd

    Krista Higham

    Sally Levit

    D'Ann Ressler

    Linda Rogers

    Sue Rohrer

    Jennifer Fischer-Ruth

    Deborah Sowers

    Milta Vega